Counterfeit Policy

 

COUNTERFEIT POLICY

At LE MOJE, we are committed to providing our customers with genuine luxury products while safeguarding their rights. This comprehensive policy outlines our stance on counterfeiting and ensures compliance with Saudi law.

  1. Authorized Retailers:

    • To guarantee authenticity, we recommend purchasing LE MOJE products only from our authorized retailers. These trusted partners adhere to legal standards and offer genuine items.
    • Explore our authorized retailers listed in the “Stores” section on our website.

  2. Contact Us:

    • For any inquiries or concerns, reach out to us:
      • Social Media: Connect with us on our official social media channels.
      • WhatsApp: Message us at 0501995607.
      • Phone: Call us at 0501995607 (Sunday to Thursday, 10 am - 3 pm).
      • Email: Contact our customer care team at customercare@lemoje.com .

  3. Red Flags for Counterfeit Products:

    • Hidden Sellers: Be cautious if a website conceals information about the seller (company name, address, or contact details). Such anonymity may indicate counterfeit products.
    • Unfair Terms: Counterfeiters often impose abusive or illegal terms and conditions of sale. If something seems off, exercise caution.

  4. Data Protection:

    • We handle personal data in accordance with Saudi privacy laws. Your privacy matters to us.
    • Refer to our Privacy Policy for details on data processing, protection, and your rights.

  5. Legal Action:

    • LE MOJE takes counterfeiting seriously. We actively work to block and discontinue illegal activities.
    • If you suspect a website, marketplace, or social media profile is selling counterfeit products, report it to us promptly.

  6. Consumer Rights:

    • Saudi law protects consumers. You have the right to genuine products and accurate information.
    • We encourage you to verify the authenticity of any product you purchase.

Remember, at LE MOJE, we prioritize your trust and satisfaction. Choose authenticity, choose LE MOJE.