SHOP BEST JEWELRY BRANDS FROM COMFORT OF YOUR HOME
Products bought on our website at a promotional or discounted prices, cannot be returned, exchanged, or refunded at physical stores. Any eligible returns must follow the online returns procedure outlined on the website.
For returns, email us at customercare@lemoje.com. Our Customer Care team will respond within 24-48 hours. Once approved, we will issue a return label, and our courier will coordinate item pickup.
* Delayed customer responses might extend processing times.
Upon approval, refunds are issued to the original payment method minus delivery charges and handling fees, if applicable. Processing times may vary based on your bank or credit card company.
This policy applies only to purchases made through https://lemoje.com. Claims related to purchases from physical stores must be directed to respective retail locations.
*Gift cards are non-returnable and non-refundable.
To cancel an order, contact us immediately at customercare@lemoje.com before shipment.
Registered users will receive notifications of ongoing promotions via email.
All payments are securely processed via SSL encryption. Accepted methods: Debit/Credit card, PayTabs, Tabby (4 installments, interest-free), or COD (Cash on Delivery).
Provide accurate card details (number, expiration, CVV). Your bank securely processes transactions. All cards are accepted.
A logistic processing fee of SAR 25 applies to all COD purchases.
For inquiries, contact us at customercare@lemoje.com. Our Customer Care representatives respond within two business days, Sunday–Thursday, 10 AM–3 PM. We appreciate your patience during busy periods.
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