WELCOME AT LE MOJE! FIRST PURCHASE OFFER: TAKE 10% OFF SHOPWIDE.!
To ensure you celebrate your Eid with LEMOJE collection, place your orders online by 23rd March (23rd Ramadan 6 AM) to receive your shipment before EID.
WELCOME AT LE MOJE! FIRST PURCHASE OFFER: TAKE 10% OFF SHOPWIDE.!
WELCOME AT LE MOJE! FIRST PURCHASE OFFER: TAKE 10% OFF SHOPWIDE.!
To ensure you celebrate your Eid with LEMOJE collection, place your orders online by 23rd March (23rd Ramadan 6 AM) to receive your shipment before EID.
No, registration is not mandatory, but having an account provides benefits:
Easy tracking of orders and payments.
Review purchase history and wish-list items.
Receive updates on new collections, promotions, and discounts.
Save shipping and payment details for faster checkout.
How Can I Find a Specific Item?
Use the search bar (magnifying glass icon) located at the top-right corner of the website and enter relevant keywords.
How Do I Add an Item to the Basket?
Select your desired item, its color, and size (if applicable), then click “Add to cart.”
Can I Remove an Item from My Shopping Basket?
Yes, simply adjust the item quantity to "0" in your basket to remove it automatically.
What Steps Do I Take to Place an Order?
Select the item, color, and size, and add it to your basket.
Proceed to “Checkout,” and log in or register.
Confirm your shipping details and delivery method.
Choose your payment method (Visa, MasterCard, Apple Pay, Mada, STC Pay, Tabby).
Confirm your order; you'll receive an email confirmation.
What Payment Methods Can I Use?
Visa, MasterCard, Apple Pay, Mada, STC Pay, and Tabby are accepted.
How Long Will It Take for My Order to Arrive?
Standard delivery within Saudi Arabia takes 3-6 working days. Delivery times may vary during promotional periods.
How Much Do I Pay for Shipping?
Orders above 500 SR qualify for free shipping. Orders below 500 SR have a shipping fee of 50 SR. All shipping details will be sent via email upon order completion.
Do I Have Access to My Invoice?
Yes, your invoice is automatically emailed to you once payment is confirmed.
Can I Cancel an Order?
Email us at customercare@lemoje.com with your order number and cardholder's name before shipment. If already shipped, please request a refund.
How Do I Subscribe or Unsubscribe from Newsletters?
Subscribe by entering your email at the bottom of our website. To unsubscribe, email customercare@lemoje.com.
How Can I Recover My Forgotten Password?
Click “Forgot your password?” on the login screen at the top-right corner.
What if My Item Arrives Damaged or Incorrect?
Notify us immediately at customercare@lemoje.com within two days. If the item appears damaged upon delivery, refuse acceptance and inform us immediately.
How Do I Return or Exchange an Item?
Request returns within 1 business day from delivery. Items must be unused, undamaged, with original tags and packaging. A 50 SR fee applies to return shipping. Exchanges can be requested the same day of delivery. Conditions apply, including original invoice and packaging.
What Is the Refund Deadline?
Refunds via debit/credit card occur within 15 days of receiving the returned item. For COD returns, provide bank details at customercare@lemoje.com for the refund.
Pay With Tabby
We've partnered with Tabby to let you split your purchase into 4 interest-free installments with no fees.
Contact Customer Service
Reach us for any queries at customercare@lemoje.com. Our team will respond within 2 business days, Sunday–Thursday, 10 AM–3 PM.
